question 1

9 elements of digital citizenship


1.   Digital Access:  
 full electronic participation in society. 
Technology users need to be aware that not everyone has the same opportunities when it comes to technology.  Working toward equal digital rights and supporting electronic access is the starting point of Digital Citizenship. Digital exclusion makes it difficult to grow as a society increasingly using these tools. Helping to provide and expand access to technology should be goal of all digital citizens.  Users need to keep in mind that there are some that may have limited access, so other resources may need to be provided.  To become productive citizens, we need to be committed to make sure that no one is denied digital acces

 Digital Commerce:   
electronic buying and selling of goods. 
Technology users need to understand that a large share of market economy is being done electronically. Legitimate and legal exchanges are occurring, but the buyer or seller needs to be aware of the issues associated with it. The mainstream availability of Internet purchases of toys, clothing, cars, food, etc. has become commonplace to many users. At the same time, an equal amount of goods and services which are in conflict with the laws or morals of some countries are surfacing (which might include activities such as illegal downloading, pornography, and gambling). Users need to learn about how to be effective consumers in a new digital economy.  

3.   Digital Communication: 
 electronic exchange of information. 
One of the significant changes within the digital revolution is a person’s ability to communicate with other people. In the 19th century, forms of communication were limited. In the 21st century, communication options have exploded to offer a wide variety of choices (e.g., e-mail, cellular phones, instant messaging).  The expanding digital communication options have changed everything because people are able to keep in constant communication with anyone else. Now everyone has the opportunity to communicate and collaborate with anyone from anywhere and anytime. Unfortunately, many users have not been taught how to make appropriate decisions when faced with so many different digital communication options.

4.   Digital Literacy:  
 process of teaching and learning about technology and the use of technology. 
While schools have made great progress in the area of technology infusion, much remains to be done. A renewed focus must be made on what technologies must be taught as well as how it should be used. New technologies are finding their way into the work place that are not being used in schools (e.g., Videoconferencing, online sharing spaces such as wikis). In addition, workers in many different occupations need immediate information (just-in-time information). This process requires sophisticated searching and processing skills (i.e., information literacy). Learners must be taught how to learn in a digital society. In other words, learners must be taught to learn anything, anytime, anywhere.  Business, military, and medicine are excellent examples of how technology is being used differently in the 21st century. As new technologies emerge, learners need to learn how to use that technology quickly and appropriately. Digital Citizenship involves educating people in a new way— these individuals need a high degree of information literacy skills. 

5. Digital Etiquette:  
 electronic standards of conduct or procedure.
Technology users often see this area as one of the most pressing problems when dealing with Digital Citizenship. We recognize inappropriate behavior when we see it, but before people use technology they do not learn digital etiquette (i.e., appropriate conduct).   Many people feel uncomfortable talking to others about their digital etiquette.  Often rules and regulations are created or the technology is simply banned to stop inappropriate use. It is not enough to create rules and policy, we must teach everyone to become responsible digital citizens in this new society.

6.   Digital Law:
electronic responsibility for actions and deeds 
Digital law deals with the ethics of technology within a society. Unethical use manifests itself in form of theft and/or crime. Ethical use manifests itself in the form of abiding by the laws of society. Users need to understand that stealing or causing damage to other people’s work, identity, or property online is a crime. There are certain rules of society that users need to be aware in a ethical society. These laws apply to anyone who works or plays online. Hacking into others information, downloading illegal music, plagiarizing, creating destructive worms, viruses or creating Trojan Horses, sending spam, or stealing anyone’s identify or property is unethical.

7.   Digital Rights & Responsibilities:
 those freedoms extended to everyone in a digital world.
Just as in the American Constitution where there is a Bill of Rights, there is a basic set of rights extended to every digital citizen. Digital citizens have the right to privacy, free speech, etc. Basic digital rights must be addressed, discussed, and understood in the digital world.  With these rights also come responsibilities as well.  Users must help define how the technology is to be used in an appropriate manner.  In a digital society these two areas must work together for everyone to be productive. 

8.   Digital Health & Wellness:
  physical and psychological well-being in a digital technology world.
Eye safety, repetitive stress syndrome, and sound ergonomic practices are issues that need to be addressed in a new technological world.  Beyond the physical issues are those of the psychological issues that are becoming more prevalent such as Internet addiction.  Users need to be taught that there are inherent dangers of technology. Digital Citizenship includes a culture where technology users are taught how to protect themselves through education and training. 

9.   Digital Security (self-protection):
   electronic precautions to guarantee safety. 
In any society, there are individuals who steal, deface, or disrupt other people. The same is true for the digital community. It is not enough to trust other members in the community for our own safety. In our own homes, we put locks on our doors and fire alarms in our houses to provide some level of protection. The same must be true for the digital security. We need to have virus protection, backups of data, and surge control of our equipment. As responsible citizens, we must protect our information from outside forces that might cause disruption or harm.(





Q.1.2social capital

broadly refers to those factors of effectively functioning social groups that include such things as interpersonal relationships, a shared sense of identity, a shared understanding, shared norms, shared values, trust, cooperation, and reciprocity. However, the many views of this complex subject make a single definition difficult.(https://en.wikipedia.org/wiki/Social_capital)

Digital citizen – Is when an individual uses Technology in order to interact and keep in touch with society and politics. A person that uses the internet regularly and efficiently.

By being an active digital citizen one can be useful in helping to market organisations (Facebook, Airbnb, Uber), besides marketing or promoting other organisations, digital citizens can also market their businesses. If a business needs to get a message around they should get it through digital citizens, in that way their message gets delivered by many people. Social capital can be enhanced if digital citizens share and market organisations accordingly and for the right reasons, if they have sufficient number of people and carry the message that needs to be carried out.


Digital citizens however have responsibilities as well as rights. They influence the way the rest of the society see a particular organisation. Digital citizens should take up a normative form, in which they engage with the rest of the community.

ultivating social capital empowers individuals to participate in a shared advantage without legally binding courses of action or observing. Social capital is critically essential for financial success. Present day social orders that are described by worldwide markets, bureaucratic organisations, moment correspondence, and expanding movements don’t take into consideration satisfactory “bonding”. Social capital between individuals from little groups of now, individuals ordinarily not just rely upon those in their nearby interpersonal organisations, however, are progressively relying on participation with outsiders. “Crossing over” social capital empowers individuals crosswise over societies and outskirts to work towards regular purposes and to anticipate that individuals that are unknown to them will trade and work sincerely and reasonably. Strong social capital is particularly applicable in a globalised economy where societies, states and seas can isolate labourers and directors, or providers and clients. Large-scale issues, for example, lessening the imbalance or tending to global environmental change, will expect subjects to confide in their legislatures and to relate to individuals from different social orders influenced by similar issues.

Which arrangements may encourage crossing over social capital crosswise over societies? In what manner would immigration be able to approaches incorporate transients into groups, so social orders pick up from assorted variety without bargaining social union? How might we advance productive and responsible administration while regarding the privileges of national minorities? Do outside debasement screens increment confidence in governments or cultivate hatred towards outcasts? How might we outline approach changes that mirror the worries of the two locals and minorities? These questions must we answer by a digital citizen to enhance social capital.(https://pratishwhatisdigitalcitizenship.wordpress.com/2018/03/26/how-can-a-digital-citizen-can-build-and-enhance-social-capital/)

Q1.3   https://www.linkedin.com/in/zandile-mafa-68471314a


























question 2

digital literacy




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Q.2.2 A digital footprint is the trail of information we leave behind while using digital technology. We create these footprints by using the Internet, social media, credit cards, loyalty cards, GPS systems, etc. Third parties (like card issuers, advertisers, and law enforcement) can get access to this data in order to piece together our identity and use it in some way.

  • Personal data can be used to generate revenue without our knowledge
  • It can be annoying and distracting to be constantly inundated with advertisements and information
  • Purchase behavior data may be used as a basis to reduce credit limits or increase interest rate
anyone, complete strangers included, can tell a great deal about you via your digital footprint; that is, the trail you leave behind when you share updates, post pictures or check into places via social media. It's very likely you're broadcasting what you look like, where you work, where you've been, who you know, what you like to do, and of course, your opinions on a variety of topics.
As the amount of information shared and consumed online continues to grow -- this is something to pay attention to... as it can either really help, or really hurt your reputation, your personal brand and if you have one, your business.


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